Safe Deposit Box Key Duplication Service

DN Direct now offers safe deposit box key duplications through our new mail order service.  This is a convenient way for you and your customers or members to replace lost or missing keys with no service call required.

DN Direct cannot duplicate keys from individuals. If you need a safety deposit box key duplicated, you must go through your financial institution and follow their process.

It's as easy as following these four steps:

1. **Please note the UPDATED shipping address listed below.

2.  Place an order for the key(s) through the DieboldDirect website

3.  Send the key(s) that need duplicated with the key code and internet order confirmation number to the updated address below via FedEx or UPS:

 Diebold Nixdorf

ATTN: Banklock Department

350 Orchard Ave NE

North Canton, OH 44720

Once we receive the key at our lock shop, we will duplicate it and send it back to your customer.  Requests are processed within 24 hours of receiving, and it takes roughly 10 days to have the key made and shipped back out to your customer or member, however we do offer an expedited service, which will be about 3 days.  We do not offer expedited services on orders over one key.

On average, our customers are saving $50 or more on key duplications because a service call isn't being opened for the technician to come out.  By using this new mail in service, your tellers are no longer tied up, customers or members aren't being inconvenienced by coming into the branch, and you're saving money!